Horrible experience from beginning to end. May I have ordered, payed and they collected end of July, about 2 months after order, although they stayed good will be collected up to 14 days after payment.
I had to chase them for an arrival date of my goods, although they stayed that goods should arrive 7 to 14 days after collection. No answer from Lauren Clohessy. At one point got told that my goods would arrive at destination port and would be cleared and sent to me. At one point I got a phone call from the delivering crew saying they were in the street about to deliver. No news from the management before.
At the end of August my goods were supposed to arrive and I got a phone call from Lauren telling me they will not deliver until I pay 500 euros extra because their too big truck is not able to deliver in my street. They never checked it. I got told by the delivering crew that all my furniture were actually already in small truck when they left England.
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