Usacomplaints.com » Shops, Products, Services » Complaint / Review: Knott s Berry Farm - Upset mom. #728411

Complaint / Review
Knott's Berry Farm
Upset mom

I recently got my loved ones to Knotts, I bought my seats online. I acquired (2) people and (2) jr seats. Our 17yr old has serious Cerebral Palsy and it is in a wheelchair and cannot experience the trips provided. And so I buy a jr solution on her. We got towards the gates to-go in plus they ask me her DOB I told them, plus they created me visit the screen and created me spend the distinction for a grownup solution that was $31 more. What annoyed me probably the most is I actually donot believe it had been reasonable to cover a grownup solution when she cannot do anything-but view everybody one else have some fun. I dont't mind spending money on her togo, simply don't believe it ought to be top dollar. We would like her to savor himself and experience she's every to participate the household trip which is excellent a interacting ability, but in the same period she's not able to take part in the majority of what Knotts provide. They did not actually recognize she was there. Another phrases they did not actually lookup in the pc where the check your solution. I visited the screen annoyed and said that my child was seriously disabled and maynot engage on any trips and again I experienced ignored. I wish another household does not have to-go thru this. It's currently frustrating enough that many family areas are not actually put up for households with seriously disabled kids, think it or not they appreciate being section of anything such as the remainder of the household.


Offender: Knott's Berry Farm

Country: USA

Category: Shops, Products, Services

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