Usacomplaints.com » Miscellaneous » Complaint / Review: Knott s Berry Farm - Upset mom. #554022

Complaint / Review
Knott's Berry Farm
Upset mom

Cost of ticket for my 17y old daughter, who has severe Cerebral Palsy. I recently took my family to Knotts. I purchase my tickets on line, (2) adults and (2) junior tickets. We got there, they ask me her DOB and I told them and without even looking up from their computer and acknowledging me told me I had to go to the window and pay the difference for an adult ticket which was $31 more. I told them at the window how i didn't feel they were correct in making me pay for an adult ticket for her when she couldn't even enjoy the rides cause of her handicap. Again I felt ignored. Ii is already dicouraging enough for families with severely handicapped children to go to family theme parks because they really aren't set for them, but I feel they have every right to participate with the family at places like Knotts, because believe it or not they do enjoy themselves watching and hearing the fun and laughter the family has and being part of it in their way is just as much a memory as their sibling doing it and thinking about it as an adult.


Offender: Knott's Berry Farm

Country: USA

Category: Miscellaneous

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