Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dunster House Ltd - Poor customer service. #726297

Complaint / Review
Dunster House Ltd
Poor customer service

Lately requested a summerhouse from Dunster House-But after I requested I tested accessibility and was informed the most period could be 2-4 weeks but since the one I needed was in-stock it'd be 2-3 months. Following day I obtained a phone from their store declaring the roofing thought was not area of the cost and so I will have to include that towards the purchase for another £160 and despatch could be in contact in a couple of days for shipping day. I noticed nothing from them for 2x months and thus we called them. Then they stated that these were awaiting an extra component (they're a producer of summerhouses what spare-part might be absent) also it would consider another 3x months after which further 2x months for shipping. I've called them-and reported about 3x occasions since and obtaining no where except keep receiving placed on store till someone else talks in my experience. The first day they're ready to provide is 6x months from my preliminary purchase (after settlement) plus they WOn't provide any payment. It'dnot be as bad-but it's an extremely much go or abandon it perspective of course if I'dnot called them I doubt they'd have called me. I'm today nearly 4x months from my purchase and another pair to drive before it gets delivered -if it gets shipped. Easily might move elsewhere I'd but have now been informed I'll have to spend them administrator and charge card expenses to stop. Garbage service after appearing so encouraging.


Offender: Dunster House Ltd

Country: USA

Category: Shops, Products, Services

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