Usacomplaints.com » Shops, Products, Services » Complaint / Review: Carrier Furnace - Missed appointment. #723088

Complaint / Review
Carrier Furnace
Missed appointment

Named Sears to create a scheduled appointment to possess my house heater fixed. They stated they'd be on 08/19 between 1:00pm and 5:00pm. Named many times to make sure that they'd be out which the technology was still planned to come quickly to my house. They stated many times that yes the technology was en route. After 6:30pm named again they stated the technology looked over the task and delivered the task or declined it. This is actually the second-time Sears has devoted to visit or put up something call and didn't appear to get a support phone. Talked having a boss called Ken he explained he was sorry but there is nothing he might do;this is actually the second-time that the Sears boss can't satisfy their dedication. All he might do was re schedule for 08/22. This is horrible customer support and also the Sears specialists don't have any work ethic.

Effects: needed to delay all day long to get a Sears technology and also the boss couldn't do any point about this. I ought to be paid for my period and also the trouble. Sears must employ more educated individuals who may do the task and therefore are devoted to supply great customer support. I'm struggling aware of 88 levels with no AC.


Offender: Carrier Furnace

Country: USA   State: Illinois

Category: Shops, Products, Services

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