Simply put, do not move with Ben Hur Moving and Storage. I used them for a move from New England to Southern California in August and, even a year later, the experience has been a nightmare.involving hidden surcharges, damaged furniture, and terrible customer service. Read on for details...
- I was promised a large side-loading truck with individual compartments. This is important because I did not want my furniture unloaded and reloaded during the cross-country trek and I did not want my belongings mixed with others.instead, a small truck arrived, complete with a $400 hidden surcharge.
- I was promised PROFESSIONAL movers.instead, I got a young Russian who did not speak any English, someone hired through a local temp agency in Portland, ME, and a supervisor who did not speak any Russian. Since there wasn't enough help, I had to assist with moving my pre-packaged items so they could make their three-hour window.
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