My wife and I went to Shane Company in the Denver area to select a 2 karat diamond and ring setting.
After picking out the setting, the distracted and apathetic manager who showed us diamonds kept us standing up for over 2 hours, showing us a few diamonds that were not suitable and helping others while leaving us waiting for 30 minutes at a time.
We finally left in disgust and bought a beautiful diamond and setting at a competitor.
Just awful service and selection.
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