As a new small business owner I invested (or so I thought) in a significant amount of advertising with both ATT advertising solutions and another complete and utter rip off Dex. I was told this should produce 30 to 50 calls a month on average.
I signed up for online and internet marketing etc, spot on yp, video etc. Months later after gettting virtually no calls my rep says "wow. It's not working" "We dont have an answer why, maybe it's your name".
So after convincing me that I just needed to sign up for more money they could fix the problems. So I paid for something already that got ZERO performance and takes months to get up and running and I find I am dead in the water.
Att tells me to give them a voided check and "I will not be billed anything until the new campaign goes live". I find out they tried to bill me in advance but because I am now so bled out the money was not in the account.
As a new scared small business owner with EVERYTHING I have invested in this I wish I would have known to be afraid rather than to trust what I thought was a GREAT, time tested company. I have filed with the BBB and will try to get out of my contract.
I was told I would get equal access to the top spots after the paid reserved spots on yp.com but seems like I rarely even pop up in the first page. I have ZERO rankings in search engines and Nothing to show for this but a cool video.
All I wanted was what they said, calls. I all asked is that I not be billed again until new campaign went live in 30 to 45 days.
There supervisor told me they are not billing they are just "reserving" the funds. If the money was in my account and then all of the sudden would not be, that is billing, right?
Any help before i lose it all?
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