We are a small company who has ordered product from this company in the past with no trouble. However, in a recent attempt to purchase legal paper with company letter head turned into a $130.00 dollar mistake with no letter head.
The letterhead was available for pick up on 03/15/04 from King Printing & Graphics. When given the finished product, the product was in error. The wrong paper was printed upon, not the finished product we had asked to duplicate from our previous order. King Printing kept the product that was in error and the $130.00 dollar payment, and made no effort to resolving the sisuation and still kept the $130.00 plain paper mistake.
Plain paper anyone could purchase at any given office supply store and make there own letter head for print or copy within a office.
We attempted to contact this company 3 times, all of which they tried to lay fault on us. They would however, print another letter head at a 25% discount, but still would pocket the $130.00.
The owner was very rude, and if this has happened to anyone in the past, please beware if you use this Printing Company.
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