Usacomplaints.com » Shops, Products, Services » Complaint / Review: Xcel Energy - A billing nightmare at its finest. #708151

Complaint / Review
Xcel Energy
A billing nightmare at its finest

Here is a tale that I believe you will find worth reading. It is a bit long, but I'll attempt to reduce it along as best I will. Below it's... The home I reside in has two yards, but isn't a duplex. It might have now been at-one time, however the home happens to be hired as you device since 2006. The folks I reside with currently closed a two-year rent and shifted in in August. I subleased and transferred in last July. Once the unique tenants transferred in they put up the resources and we've been spending our Xcel charges each month promptly without any issues... Till yesterday. We obtained a notice within the email from Xcel power stating that in a particular tackle that does not occur (our target if it were a duplex), they mightnot send a statement. On Thursday 1 / 2 of the energy in the home went. As it happens our 2nd meter had been charged seperately to an address that doesn't occur and originally these were wanting people to cover 2 yrs worth of support that people never had any understanding of. Listed here is the kicker though. The final period any cost was designed for that meter was September 29! It went 3 years without any disconnection, no telephone call, no type of contact except a notice yesterday. Here we're per week before we move-out of the home, which occurs. I talked using the home director of the organization that possesses the home and he or she could have it knocked-down to merely a years-worth, but nonetheless, it willnot have occurred within the first place. Thinking about the last cost was produced in the tenants that existed within this home between August and September didn't need to purchase that meter, and today it has all been transferred onto us. What do you consider? Do I've anything here?


Offender: Xcel Energy

Country: USA

Category: Shops, Products, Services

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