We're a military household and shifted out-of our residence and canceled support in June. We shifted to Tx and put our home available on the market. The home didn't market until Oct. Of 2008. It had been resting totally vacant and empty till it offered. Today Xcel is billing us $205.74 for solutions supplied between July and Oct.
I named to ask exactly what the statement was about, and was informed that because we'd possessed the residence we're accountable for spending the power utilization. I responded that I ought to not be held responsible for the statement since I'd particularly ENDED the support! And it is not my problem that since Xcel didn't change the ability down towards the home it was still eating power.
Their reaction is the fact that they never change the ability down, they simply consider your title off of the statement. And because used to do not change the breakers off I am accountable for the usage. I inquired when they had anything written down declaring that I am accountable for switching off the breaker after eliminating providers to prevent getting billed. Their reaction was no.
After I asked for the info required to competition this statement I had been informed to 'appear online'. I mentioned no that's undesirable and requested that the documents essential to competition this statement be shipped to my current target. And so I could record all conversation.
I had been talking with Expert Carmen worker # 6263.
I'd also requested to consult with somebody of greater expert who are able to assist me with this particular problem. I had been informed by Carmen they would need to contact me back, and so I offered her my quantity and had it reconfirmed twice. This all occurred today-so I am still awaiting an answer. I had been informed they often return to me within the same-day.
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