Usacomplaints.com » Shops, Products, Services » Complaint / Review: SecureNet Alarm Sytems, Inc - Was not informed of contract renewal clause decade ago. SecureNet has not responded with copy, ignores correspondence from my attorney. #704480

Complaint / Review
SecureNet Alarm Sytems, Inc
Was not informed of contract renewal clause decade ago. SecureNet has not responded with copy, ignores correspondence from my attorney

For more than a decade, SecureNet was paid for monitoring my security system by automatic withdrawal. This company had no investment in my equipment/installation. I was shocked to learn, as I was cancelling their service because I was moving out of state and leaving my $400 investment in equipment behind, that they believed they had a contract that allowed them to continue charging me after cancellation of their minimal service. I responded that, to be reasonable after a decade of payments, any contract should have been paid up and that I should have been made aware of any such contract/clause by them in the beginning. I requested a copy of this "contract" in writing but was ignored. SecureNet has also ignored a letter from my attorney, has turned me over for collection, ruined my perfect credit rating, and continues to bill me each month in another state for services not provided. What I thought was a security company, I now understand is better described as a predator.


Offender: SecureNet Alarm Sytems, Inc

Country: USA   State: Kansas   City: Maize
Address: 10501 W. Hampton Lakes St
Phone: 8005610067

Category: Shops, Products, Services

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