I placed an order in Dec. Of 2010. Like others, my charge card was charged immediately. I canceled my order in March. I have been given the run-around since. They are big on promises but DO NOT deliver. Was told the beginning of May that my refund would be processed by the end of May. I am still waiting. Called today and was disconnected immediately. Called back and was placed on hold while customer service was checking something.instead of coming back on the line, I was put in someone's voice mail with a promise they would call back. I won't hold my breath. I had made a complaint with the BBB. The report from BBB was that Century did not respond to them either.
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