Complaint / Review
DS Waters of America Crystal Springs
Dishonest billing practices

This company is very dishonest in their business practices. We used their water delivery service in our office. We had our own cooler. They didn't send a bill for a couple of months. Didn't catch it right away. Then we started getting collections calls. We never got a notice of a late bill or a bill for that matter. The company had waited long enough to accumulate late fees etc so they could send to collections, over $100 that would have been $30 if charged correctly for the 2 months. Even the collection company said that is something they do because they don't make enough money in water delivery sales. Tried several times to talk to the manager had to talk to the corporate "customer service". No one ever returned our calls. We cancelled our service with them. Be wary of this company!