I'll never use FTD.com. I requested an improved blossom bundle, including flowers and lillies, in addition to two Valentine's balloons along with a card. It was our first romantic days celebration together like a husband and wife and that I desired to get my spouse really a good flower design. I requested my blossoms on Feb. 9th 2011 and also to ask them to sent to my spouseis focus on Monday Feb. 14th... Valentine's. Previously my spouse might usually contact me (after I delivered her flowers) around 12-2 PM to inform me how pleased she was to get her flowers. Around 3 PM I've not noticed from her, therefore sadly I'd to damage the shock and contact her and have if she received something. Much to my shock, I she'd not gotten something. I named FTD.com and needed to delay about the telephone for one hour 5, after I eventually got through, they advised me that their computers were down and may not lookup my purchase.
The following day, I named to protest to FTD.com plus they were excellent as well as agreed to consider 40% off my statement. As good as which may be, our Valentine's was destroyed also it appears really foolish to get blossoms your day following the vacation has approved. Towards the remainder of her workplace, it appears like her foolish spouse forgot to deliver flowers on Valentine's and today I am likely to ensure it is up 24 hours later. Cheers FTD.com. The woman about the telephone explained that my spouse can get her plants today (February. 15th). At 3 PM, my spouse nevertheless hasn't obtained her blossoms, and so I named FTD.com once more and also the woman about the telephone explained the driver was on his method and had the flowers in his vehicle. Several more hours handed but still no blossoms and sadly my spouse's office had shut. That evening I had been mad, and so I named FTD.com once more and required my complete refund. I really could not think the things they provided me: they stated that they'll make certain the blossoms are delivered 24 hours later and that I can get 10% off my statement. At the moment I really was confused, since earlier that evening, these were likely to provide me 40% off my statement and today the day has handed, I am planning get just 10% off. I told the woman to your investment darn blossoms and also to provide me a complete refund in exchange.in the beginning the woman wasn't likely to perform a complete reimbursement, and so I requested to consult with a and lastly the supervisor stated that I ought to get the refund in 5-8 business days.
Now that is where the tale getis great. 24 hours later (February. 16th) I obtain a telephone call from FTD.com and also the guy stated that the florist doesn't possess the vase for that agreement that I requested and they'll need to provide me another container, nonetheless they will soon be prepared to provide me a $10.00 update. Currently wait one minute! To begin with, the way the heck might the driver have my wifeis blossoms within the vehicle on Feb. 15 and was on his method to my wifeis function, when actually 24 hours later I am educated the florist didn't possess the container for my wifeis agreement... Essentially I was lied to!!! To begin with, exactly why is it 2 nights after Valentine's that I am provided these details? Subsequently, when the florist did not possess the container, why was I not informed times before Valentine's. Obviously I'd have stated "... Not a problem, simply opt for another container." But what actually pisses me off, I had been lied to by FTD.com. Do not tell me that my spouseis blossoms are on the road, when actually these were never actually organized. Consider it, when the florist did not possess the container I requested, which means the agreement was actually started until 2 nights after Valentine's. It isn't like I requested these blossoms the day before Valentine's... It was 5 times before. I'll never use FTD.com again and that I desire all one to simply visit the neighborhood florist oneself and also have them shipped. Remove the center guy and proceed right to the origin... in the end, FTD.com employs all of one's local florists anyhow. The very best component; while I am on-hold (about the telephone) I keep reading an ad about same-day deliverey... Wow.
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