Usacomplaints.com » Shops, Products, Services » Complaint / Review: Symantec - Bad Business Practices. #688307

Complaint / Review
Symantec
Bad Business Practices

I just use Symantec’s Norton protection collection since Comcast, my web supplier, allow you to. Should you don’t you receive poor plan issues.

A couple of months before my boy saved a harmful antivirus system. It didn’t do any harm, but I really couldnot eliminate it also it keep changing our pc and providing people pop-up stating our pc was contaminated, etc. It was EXTREAMLY frustrating. Sadly I don’t remember the title of it.

I caused Norton looking to get gone it to even the purpose of calling them. No fortune, and so I bit my language when I hungup. After much focus on my very own I not just determined ways to get rid if it, I then found out that Symantec POSSESSED the organization. Yes, the content I came across these details in did state that area of the purchase contract was they needed to permit the Foreign organization to carry on procedures, but I did so observe that the rest of the “software” the corporation provided was on Norton’s “Blocked” checklist, so that they ought to know ways to get gone it.

I tried to protest to Norton and also to simply to discover the DON'T HAVE ANY criticism divisions! I bit my tongue again. Fast-forward for this week. I'd issues with Windows that all messed up Norton. It got 2 hours on the remote pc connect to get Norton to perform again. I'd state that it was totally Windows problem, but Norton understood the windows update was creating this problem, and so I might believe they'd have recognized right where you can visit repair it. Again, I bit my language.

Then yesterday at 12:34 AM my cellphone rings. I don’t ensure it is towards the telephone before it prevents calling, but my heart is certainly going 90. I consider the caller-id concerned about which of my loved ones named. It had been a 1-800 number. I called it back. IT HAD BEEN NORTON? I bit my language and hungup.

5 minutes later, exactly the same quantity called me. I stated within an frustrated but reduced tone, "would you recognize its 12:30 each morning. Why the * have you been calling me? Did they man hung-up! No I’m sorry, no apologizes. I named the amount and allow it to travel. I've never screamed in a support individual before since I recognize they're just the front-line in a business, but I'd had it. I’m likely to pay to MacAfee.


Offender: Symantec

Country: USA

Category: Shops, Products, Services

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