Complaint / Review
ThePetStoreOnline
Company is a scam - they take your money then do not deliver your merchandise

This company is not legitimate. I ordered almost $200 worth of products from them online, they immediately charged my credit card, then I never heard from them again. I have tried to contact them, their "customer service" phone number is nothing more than a voicemail! I have sent numerous emails, none of them get returned.

I have asked for then demanded my money back, and they will not respond to me and there is no way to reach them. I will file a complaint with the Better Business Bureau and have my bank look into reversing the draft - I'm not sure what else to do. DON'T ORDER FROM THIS COMPANY! Save yourself the grief I got.