I had ordered 3 dog harness' back in October. First of all they never emailed me to let me know when my items would be shipped. I had to email the "customer service dept." for an update on my shipping. The PetStore Online doesn't provide a phone number. Two of my items were to big for my ...
I ordered a PetSafe Bark Control Bird House from ThePetStoreOnline.com, on Nov. 1. I got a confirmation email right away. Since then, I have tried to contact them to get a status of my order. I called around 2pm. The answering machine said the store hours were 9 - 4 and to call back. I tried again ...
I order a replacement flap for my dog door over the internet, of course. Other than the original receipt I printed when I order the product, this company never contacted me with a thank you for your order or a notice of shipment. I waited a week then emailed them asking them if my order along with ...
This company is not legitimate. I ordered almost $200 worth of products from them online, they immediately charged my credit card, then I never heard from them again. I have tried to contact them, their "customer service" phone number is nothing more than a voicemail! I have sent numerous ...