On January 7 I ordered a tub, sink and two toilets from this company. I paid in full that date. The delivery date of 2/7 has come and gone and despite repeated requests for a firm delivery date I have none.in light of the wishy washy response - in fact NO response from their so called customer service I called the manufacturer only to find the items I ordered were quite ready to ship except that Ira Woods had not paid for them despite having my money in full. When questioned the so called customer service took it on themselves to cancel my order and deduct a 20% restocking fee despite they never delivered anything. I have tried to void the order and demanded a full refund or my products.instead of a civil response from
Them I get hung up and told I am unprofessional! What a scam! I think this amounts to not only a breach of contract but worse a crime over the internet. I challenge these people to prove they are honorable. Either a full refund or deliver my stuff now.
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