Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ftd - Not only do they rip customers off but their own florists. #678163

Complaint / Review
Ftd
Not only do they rip customers off but their own florists

FTD which is a low end wire service not only rips off its customers it rips off the florists. I own a high end flower shop and decided why not try a wire service. I chose FTD because it used to be owned by Florists but have been sold to people that have no background in flowers but love to take money. If a customer was to send lets say a 45.00 arrangement to another florist the receiving florist would get only 72% of that price and that includes delivery. It normally costs a florist roughly $6-$8 dollars to have a driver bring those flowers if it is within 5 miles...$12 or more past 5 miles... Leaving us with at the most $26.40 to make your flower arrangement... Oh but wait... FTD makes the florist buy their horrible vases...

Take another $10 off your flower budget leaving only $16.40 to make your $45.00 arrangement... The florist also gets hit with a $149 dollar monthly fee...$99 dollar fee for being in the directory...$99 for online website...$59.00 for updating information... Etc. Etc. I have tried to cancel my membership with them for almost 5 months and they refuse to respond to me. I cancel every order that comes to my shop and do you know I had a $720 dollar bill in fees alone... Fees that every single FTD florist pays every month and Im not even sending or receiving orders. There is no way that this is legal to do to any florist. I want to band all FTD florists together to get all of our money back. The only money they should receive is the 12% that they get from every flower arrangement sent. Please help in my cause!!!


Offender: Ftd

Country: USA
Site:

Category: Shops, Products, Services

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