I am a librarian at a library in South Carolina and a couple of months ago I was out on vacation. I had a sub filling in for me. A rep from Infomatika called the library wanting her to agree to ordering a book costing $400.00 she told them that she wasn't authorized to order the book. The rep then called back to verify her address and name and before you know it they are sending a book for $400.00.
I tried getting in touch with them to discuss this problem but I couldn't reach them. They called me today saying they were going to turn it over to collections if I didn't pay for this publication. I was told that they had my sub on tape agree to the ourchase of this book.
Well what they did not have on tape was the rep from Infomatika asking her was she authorized to order this book. I exchanged words with the representative from Infomatika and was told they they would call back in a couple of days after I have spoken with my board members and by then I better have a solution ready. The solution is for them to stop harrassing and bullying people into purchasing something they don't want or need.
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