I am the manager of a small business. One day i received a call offering me toner and/or ink for a printers, after initially saying no and i was fully stocked up... Eventually they offered me 1 toner cartridge at the price it would be in a 4-pack ($85 as opposed to $130)... Finally i agreed to it since i didn't want to be on the phone anymore and would eventually use it..
1 week later they call me asking when i want my other 3 cartridges?!?!?! I told them i i hadn't even had a chance to try the one they sent and only bought one! They said it's a 4 pack and you have to get all 4... The original sales person made it VERY clear that if i did not want to order more than 1 i was not obligated to! They finally backed down...
1 week after that they called again, same story!!! We eventually aggreedthat i would get 1 more toner cartridge (so this would now make a total of 2 i ordered when i was told i only needed to get 1) and that would be the end of it...
Today (4 months later) i got a VERY nasty call from them saying i need to pay for 2 more toner cartridges whether i want them or not!!! I told them absolutely not and eventually hung up on them when the lady swore at ME! The "supervisor" called me back 5 minutes later saying they take hanging up as a sign of me not willing to pay and they would take it to court... REALLY? Take it to court when i havn't paid for 2 items i havn't received OR asked for??? He then said they are sending them and i better pay and hung up...
I MIGHT of considered ordering from them after the first cartridge before this VERY VERY shady business! If you ever get a call from these people HANG UP!!!
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