Usacomplaints.com » Computers & Services » Complaint / Review: Databazaar.com - Poor Product Quality and Customer Service. #619190

Complaint / Review
Databazaar.com
Poor Product Quality and Customer Service

Databazaar sells compatible toner cartridges for Samsung printers. I am having a problem with one of the toner cartridges I bought from Databazaar. I contacted the customer service department (located in India, trained only to read a script) and shared my printing problem. The customer service representative agreed that I had a defective toner cartridge. However, since my purchase from Databazaar occurred more than 30 days ago, Databazaar would not guarantee/replace the toner cartridge. I attempted to contact a company representative at its Miramar, Florida office but was unsuccessful. I currently need to purchase two more toner cartridges and five ink jet cartridges. That being said, I will not order again from Databazaar as the company has an unrealistic return policy which in reality translates into not guaranteeing its products.


Offender: Databazaar.com

Country: USA

Category: Computers & Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google