Usacomplaints.com » Shops, Products, Services » Complaint / Review: Costumers Network - Morris Costumes Inc re-stocking charges, return shipping, original shipping rates make it impossible to return items and get refund. #671728

Complaint / Review
Costumers Network
Morris Costumes Inc re-stocking charges, return shipping, original shipping rates make it impossible to return items and get refund

Morris Costumes Inc. Sells online and if you buy online, beware, because the re-stocking fees, shipping costs, which they never refund, and unexpected fees give you almost 0 dollars refund for items sent back. For example, I ordered 4 pairs of colonial socks.

Here is the cost break down for them.
4 pairs of socks total $12.60, Shipping: $13.64, Handling: $5.72, Grand Total: $31.96

Notice that that shipping and handling UPS costs more than very light package of 4 pairs of socks. They did not send the correct items, so I emailed for an RA number as required to return them all. I paid shipping again to return. They refunded my credit card $ 7. Total without refunding my shipping costs back to them.

In other words, I paid $32.96 for 0 items, much hassle from them. I had to track down Morris Costumes hiding behind the website with no phone number, etc. To talk with someone. They have stolen $31.96 from me, and sadly, it is all legal.

Beware before you order their items because their re-stocking, no shipping/handling refund, etc. Will leave you with no items and no dollar refund for the returned order.


Offender: Costumers Network

Country: USA   State: North Carolina   City: Charlotte
Site:

Category: Shops, Products, Services

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