I ordered from Riders Discount a pair of pants, which did not fit as described. I was told I have to pay return shipping to return the item and I would pay for the original shipping price they paid.
"New, unused, and unaltered items can be exchanged or returned to Riders Discount for refund (minus initial shipping costs) within 30 days of their purchase."
The above quote is direct from their website. My initial shipping cost was zero dollars, now they tell me over the phone that it is what they paid for shipping is what would be deducted from my refund. They never disclosed what that shipping amount would be and now I am at their mercy to hopefully get some of my money back. When I checked out it said shipping was $0.00, so that is the intiitial shipping cost to me.
Their website is misleading and the fact that I would have to pay shipping both ways on a return item would make it worthless to ever return or exchange an item.
Buyer beware, this company will screw you if you ever want to return or exchange any items.
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