Complaint / Review
FedEx
Claim Denied for Missing 19-Inch Monitor Signed by Someone Else

I am writing with a complaint about your company's experience. I hope bringing this to your attention will result in some action. This problem has left me unsure about your company.

Here is my story: FedEx Ground. On Dec 2 I received a 19" flat panel monitor from my supplier, and I signed for it. A week later I called my supplier and asked where the second one was. I was told it was delivered on Dec 3 and was given a tracking number. I retrieved it and found the signature was not mine. FedEx "looked into it" and determined that "the signatures matched" and denied the claim. I filed a police report with the South River, NJ police department. FedEx again opened and denied the claim. Never once did FedEx contact me.

Here is how you can help: INVESTIGATE!!!

In the future, I will never do business with you. I also definitely will not recommend your company to others.

Thanks for listening to me vent. I hope you can help.

CC: Babara Ogburn