I recently entered into a contract with Tmobile using 2B wireless and specifically the district manager Remo Lalli. First month of billing everything great, Bill jacked up 40 dollars per month after first invoice due to false promises made by Mr. Lalli. Originally he took my calls and was "working on the problem" and asked for patience over several days. Been three weeks, no longer takes or returns my calls. Corportate number rings into infinity.
Tmobile says forgiveness of previous cell phone equipement balance not forgiven as agreed.
Tmobile says that they will do nothing because he is authorized dealer not a t mobile employee.
Contract signed worth roughly
4400.00 over two years at agreed price
$165.00 dollars is balance that should have been forgiven. Not alot of money but worth me
filing
BBB report
letter to presidents office at tmobile
letter to tmobile service office
letter to corporate offic for 2b wireless.
If not resolved in 30 days I will default and dispute off of credit, and PERMANANTLY switch to verizon.
Take my advice, deal with Tmobile directly. Help put 2B out of business, vote with your dollars.
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