This is being put up after a year of frustration, conversations and general disregard for corporate responsibility. Further motivation was provided when they refused to replace my microwave and offered me $30 as a "goodwill" gesture and threatened me with breach of contract/legal action if I disclosed any of this information to anyone. My microwave was ruined by one of ConAgra Foods, Inc. Dba Orville Redenbacher's Gourmet Microwave Popcorn bags. It caught on fire, turned the inside of my microwave brown and smoked up my house.
It was taken outside immediately, extinguished and then thrown in the garbage. Of course the Claims Management Services Company (Sedgewick CMS), which is on retainer with ConAgra Foods, said that I needed to provide the burnt bag to verify my claim. Needless to say that was not possible. I shared with them all of the pertinent information with them, jumped through hoops, sent the other bags with the box, etc.
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