Usacomplaints.com » Shops, Products, Services » Complaint / Review: Kicksbay - Deckers Outlet BIG RIP OFF! They took my money & didn t send my order or my refund, noyhing but excusess! Beijing. #659249

Complaint / Review
Kicksbay
Deckers Outlet BIG RIP OFF! They took my money & didn't send my order or my refund, noyhing but excusess! Beijing

I had been searching for a St Patricks day jersey for several weeks with no luck. On aprox. 1/20 I found a website that claimed to have the jersey I wanted. Placed the order 1/27 Money for the jersey was taken from my account 2/2, received conformation of order on 2/3. On 2/10 I emailed them to see if the jersey had been shipped, they replied that they were waiting for it to be shipped & a tracking # 2/13 receive an email that states they no longer have the jersey I ordered, could I please select another & it will be shipped immediately. Reluctantly I chose another jersey on 2/14 2 /17 sent an email re jersey being shipped. 2/18 they emailed me back sorry about the delay, will be shipped shortly. 2/ 20 sent another email to inquire, told them that i needed the jersey by the 28th or I would need to cancel the order it was for a gift I would have to find something else. I made several other attempts for them to send me my order, they always had some excuse not to send it. (busy time of year, waiting to ship, bla, bla) 2/28 Canceled order, had enough. They sent me an email stating that the order had been canceled & my money would be refunded in a few weeks. 3/11 I sent them another email, reply should be there 2-3 days. Just as I expected it's NOT! 97.00 jersey 2.43 international fee= fellin a whole lot ripped off!!! No where on the site does it indicate that it is out of the country & it appears to be a reputable company otherwise I would not have ordered from them. I gave them every chance to make this right all I wan is my money back. How many other people ave they scammed?


Offender: Kicksbay

Country: USA
Site:

Category: Shops, Products, Services

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