Usacomplaints.com » Miscellaneous » Complaint / Review: SportsWelcome - Consumer Report. #799714

Complaint / Review
SportsWelcome
Consumer Report

I was so excited to find a Tim Tebow jersey for my husband. My son thought this would be the perfect gift for his dad. I placed an or on December 15 for a Tim Tebow and a tom Brady jersey for my son. These were both Christmas gifts. According to the website they were both in stock. They immediately processed my payment through Yeepay (I had no idea I was paying through them until I got my payment confirmation). At this point I also realized I was dealing with a foreign company. The website doesn't indicate this! On Dec. 21st my order still said processing. At this point I emailed them and told them to crdit my order. Liu Fiona emailed me and assured me that my order would be here before Christmas. I told her NO that I had ordered from someone else. I have sent 32 emails since then demanding a credit. They kept stalling me until I threatened legal action. Oh, Liu only emailed me twice, then I was handed off to Tom. I was promised a credit 3 times. I also contacted the Asian payment processing and got about the same response as everyone else... They were sorry they would contact them and express my concern! Ha! Ha! Here are some of the many lies that Tom responded:
Good day,
Firstly, thanks for your ordering from us and it's really my honor to send you this email. Your order number in our website is XXXXXX, it includes a piece of New Orleans Saints #28 Mark Ingram Black Youth Replica Jersey and Atlanta Falcons #11 Julio Jones Red Youth Replica Jersey, I am sorry to inform you this jersey is out of stock now, we need several days more to fill it in stock, because our factory is producing this style of jersey in large amount right now. We are really sorry for your delay, we just wonder if you still need this jersey from us, if you need it, pls give us a little more time, once we get this jersey in stock, we will ship it to you at once, and for your delay, we will refund you 15usd as an atonement. If no, we will do the refund to you asap.
Sincerely yours. (The order # was correct, but this is nowhere near what I ordered).

Ok, please do not worried this, and we will refund the money to your account today, thanks. (After I threatened legal action for 2nd time).

Thanks for your order in our website, my friend, and i had check your order, and that is shipped out, and you know when it is shipped out, and we cannot stop it for you, about this begging for your understanding, this is your track number EE760311199CN. No you had got it. Right? My friend

This is nothing but a scam and a lie!!! Beware!!


Offender: SportsWelcome

Country: USA

Category: Miscellaneous

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