There are areas where ACME really stinks and it is UPPER MANAGEMENT. I want to start by stating that I go to ACME almost every day and for the most part the experience is positive. I really like the staff, for the most part, and enjoy talking with them when I visit. Yet when I contracted FOOD POISONING last Sunday night from some fish they sold in freezer, and then went to explain what happened, I had very little support from the management when they called to confirm my complaint. Hugging a toilet for two days and missing a week of work is something that causes problems in my ability to make a living. They would fire one of their employees I am sure if they had a similar experience. The short of it is that the management said they are not responsible, oh well... This is why having a featureless formless authoritarian system in place mean they are operating like most banks and Wall Street, where no one is responsible except the victim. Needless to say I will consider other alternatives and crave the mom and pop businesses they usurped. They do not treat their staff ethically; they fire their middle managers at a whim, and demonstrate do not care about their customer's health but always focus on the bottom line. If they had less good qualities, given the staff, I would not go there - yet except for policies about placing food on the counters back into the freezers after customers have left it to thaw, the rest is not bad from my perspective. I could not however work at this place due to the draconian way upper management handle their wonderful workers and middle management.
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