Complaint / Review
Start A Kid Shuttle, inc
Laura Smith Untruthful business potential, unfullfilled promises of licensing agreement, takes your money then will NOT do what they are contracted to do

After purchasing a licensing agreement and territory within a network of kid shuttle companies, we have discovered that the information that was used to entice us to purchase the agreement and join the network was completely fraudulent.

We purchased the licensing agreement based on the sales numbers and benefits described for joining this network. Not only did Laura Smith hugely exaggerate the success of her own shuttle company, but she failed miserably to follow through with consulting. As soon as our check cleared, she was impossible to reach.

I have documented every email, text that we had and can prove that she has lied about nearly all that she promises. There is also access to an insurance plan for those in the network. This is described as being "exclusive" to the network and that no other shuttle company can utilize this specialized insurance unless they also purchase a lic. Agreement and join the network... This is not true. Anyone can start a shuttle company and utilize this "exclusive" insurance plan and run in your area. There is no "exclusivity" as promised.

A computer program that was promised to help you run your company is complete crap and she makes you pay for it before even using it. She originally sold these agreements through her shuttle company "My Kid Shuttle, inc" and our agreement is with that company. Then she dissolved the company and did not notify anyone. Now our licensing agreement is null and void and we can not get Laura Smith on the phone or to respond in any way.

I have done more research and have reached out to other licensees and have discovered some blatant exaggerations she gave in the financials of her shuttle company. Her new company "Start a kid shuttle" makes promises that she does not keep. She deleted our login info for this licensee area of the site and will not let us speak to each other.

She also harrasses you to use her web designer / host for your website and I have learned that she does this so that she can shut down your website at any time with no notice if she is having any issues at all with the licensee as well as possible access to your emails and other private information.

If you want to start a student shuttle company do NOT work with Laura Smith of "Start a Kid Shuttle". Run as fast as you can away from this fraud. She is a complete fraud and will not help you in any way. Look elsewhere for help.