Usacomplaints.com » Shops, Products, Services » Complaint / Review: Davids Bridal - Unproffesional, lie, rude, expensive, horrible customer service. #646706

Complaint / Review
Davids Bridal
Unproffesional, lie, rude, expensive, horrible customer service

I'm LIVID at this time due to donald's bridal. I'm marriage on April 9th, that they have wrong within their program, and that I have informed them NUMEROUS occasions that May 16th isn't my wedding day. Anyways, all my 7 women' gowns have already been requested. We discovered recently that two of my attendant's gowns were in after purchasing them 14 days before. Thats amazing, except makes me be worried about where the 3 are that requested their gown before these two. I named recently to confirm anything, maintained obtaining the run-around, then placed on store. Long story short, arrived at discover among my attendant's gowns is not to reach until April 11th... TWO DAYS AFTER YOUR WEDDING! I named the shop she requested from to determine what must occur. She explained nicely, the thing is "these gowns are handmade offshore directly after we place in the purchase and I actually donot understand if it'll be feasible to obtain it below any earlier than that... I'll email our customers to determine, but when there's no feasible method, we will need to look for a diverse gown that'll match your attendant. As well as the customers aren't available within the weekend so we will need to wait until friday. As well as, if WE ARE ABLE TO have it in only a little earlier, it generally does not keep enough time for modifications if needed." what I do want to understand, is if these gowns are "handmade" why-don't they come custom-fit to each attendant? There really should not be a modifications. Additionally, why did TWO of my bridesmaids obtain the same gown (various dimensions) FOURTEEN DAYS after purchasing them if they're requested offshore??? I'm livid. My wedding isn't really far-away... And also to need to purchase a totally fresh gown for my maid of recognition isn't likely to make me happy. We've invested lots of cash in your shops, you had believe it'd be considered a little better went. Whoa, I'm much more pissed-off with donaldis bridal today having voiced with somebody from their "corporate workplace" not just was she snobby, she attempted at fault my issue on my attendant. I had been informed gowns consider 6-8 months in the future in, all my bridesmaids gowns were requested atleast 11 months early, which based on their requirements is sufficient period, right? Evidently not, among my bridesmaids wants extra-length and her gown isn't likely to maintain till 2 times AFTER our wedding. Therefore, long story small, woman from company calls me, and claims nicely, this really is bound to consider 12 months, so does she actually need the additional duration? Umm hi!!! She wouldnt have requested it if she did not require it. Then she's the gall to express "were you informed that *tonya* was purchasing her gown so overdue?" umm... Delayed on whois requirements??? Since I had been informed 6-8 months??? We we are early so far as im worried! After which she says, nicely not for somebody requiring extra-length... But perhaps your shops have to state gowns consider 12 weeks to obtain requested in the place of 6-8 months... With no you might maintain this situation. SUBSEQUENTLY i tell her, nicely should not your sales person have stated anything to her concerning the gown arriving following the wedding??? And she says..."nicely, the marriage day within our program is wrong, had it been appropriate the gown wouldn't have now been ready to obtain requested within the first place." TRULY???!! NEVER using the services of them again!


Offender: Davids Bridal

Country: USA

Category: Shops, Products, Services

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