Usacomplaints.com » Dating » Complaint / Review: David s Bridal - Canton, OH - Don t fool with DB because they re customer service SUCKS!. #250005

Complaint / Review
David's Bridal - Canton, OH
Don't fool with DB because they're customer service SUCKS!

If Jesse's Bridal had a 'money-back' plan, I'd of informed all my bridesmaids to return their gowns and we'd move somewhere else since Jesse's Bridal continues to be providing me the blues!!!

From day-one when my bridesmaids/Maid of Recognition visited the DB (Canton, OH) we got 'stinky' support. They had me within the pc twice, once under two distinct spellings, and two distinct titles, which triggered a distress when it found purchasing my attendant's gowns. Consequently we informed them to place the gowns under their particular titles... We will evidently which wasnot simple enough simply because they nevertheless had a few of the gowns confused! For many peculiar reason, they choose to not utilize last names due to their gowns, (bear in mind I've two bridesmaides/MOH using the same first-name). DB named me declaring my MOH outfit was prepared for get, she moves completely along there and you know what? Her dress is not there, it had been among my attendant's gown! I transpired there to 'correct points out', (oh did i note our marriage party lifestyles in Akron, and DB is in Canton that will be in regards to a 25-minute travel?) and so I tell the revenue woman that they named me concerning the incorrect individuals gown etc. I attempted to obtain them to consider anything off my MOHis gown for inconveniencing her, however they declare they do not consider money-off (imagen that!)... So they stated they'd deliver her gown straight to her house, but obviously the gown might arrived at the shop first, then your shop might delivered it etc. Among my bridesmaids who visits college in Canton was good enough to choose the liven up on her when it had been prepared... Ok great. Therefore DB named me yesterday stating that "my maid of honor's" gown was prepared. Our attendant acquired the dress which she BELIEVED was my MOHis dress, but obviously, IT WAS THE INCORRECT GOWN!!! I named the fools to inform them it was the incorrect dress, they wanna claim with me about 'this is actually the design amount' we'd down, plus they cannot purchase the correct dress till they obtain the additional dress back etc. (I DO NOT CARE WHAT DESIGN NUMBER YOU'VE, IT ISN'T APPROPRIATE!) So at the moment my persistence is actual slim with DB... And so I named corporate workplace in Pennsylvania, informed them the tale, they approached DB and called me back... They did provide to deliver my MOH a advantages label thus she might deliver the wrong gown back totally free plus they DID purchase the right gown plus they DID consider 20% off her gown (despite the fact that the heffa within the Canton workplace stated 'we-don't consider something off the gowns... Doggone disgrace I'd to get hold of corporate workplace all for 20%. I'm so happy i chose to have my women purchase their gowns today in the place of waiting next summer near to the wedding date since when they might of ripped this clutter near to my wedding day, I'd of been a BRIDEZILLA forreal!!! Main point here, do not fool with DB simply because theyare customer support SUCKS and they do not have their material together!


Offender: David's Bridal - Canton, OH

Country: USA

Category: Dating

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