Browse the fineprint! The corporation won't let you know this:
In case there is mistakes or concerns about your Card purchases, call 1-866-930-9924 or create to:
NetSpend
Customer Support
PO Box 2136
Austin, Texas 78768-2136
If you were to think your declaration or bill is incorrect or if you want extra information of a deal outlined about the declaration or bill contact Customer Support quickly. You have to contact us no later than sixty (60) days after digital declaration becomes on that the issue or problem appeared.
1. Provide your name and Card variety (if any);
2. Describe the error or even the deal you're uncertain about, and clarify why you think it's an error or why you'll need extra information;
3. Provide the money quantity of the alleged mistake.
Should you offer these details orally, we might need that you simply deliver your criticism or issue written down within five (10) business days. We shall decide whether a mistake occurred within five (10) business days after we notice from you and certainly will correct any mistake quickly. If we require additional time, nevertheless, we might occupy to forty five (45) times to research your criticism or issue. If we request you to place your criticism or issue written down and also you don't supply it within five (10) business days, we might not credit your Card.
For problems regarding fresh Cards, stage-of-purchase, or international-started purchases, we might occupy to ninety (90) times to research your criticism or issue. We shall let you know the outcomes within three (3) business days after finishing the analysis. If we choose that there is no mistake, we shall deliver you a written clarification.
0 comments