Bought a costly bed, from Macy's Parkchester, D.B. Shop, approximately, May. Observed the matress was threading in a number of regions of the mattress.
Informed Macy's, sent inspector, Rodney, no lastname, I directed many regions of the mattress the drawn treads were notable-he explained he'd just observe one bond, to claim that the bed was broken.
he explained he might place in his statement, which I ought to be getting a new bed by Holiday.
Not reading from Macyis, I named and talked to Stephanie Oaks, boss, Bedding and matresses, Cinn. Kansas, who advised me that based on the personnel statement, nothing was wrong using the bed, and that I wasn't eligible for a brand new one-it was totally reverse from what he explained.
I had been enraged, and informed Stephanie I'd be calling their corporate workplace, and also the BBB of D.Y., she responded she'd create a notice of it. I had been infurated, since this same occurrence, occurred a long time before, regarding a mattress, where the trucker, who acquired their mattress, never passed within the pick up solution, consequently, Macyis stated I had been not eligible for a brand new mattress. I ought to have discovered my training,
Macy's isn't any longer a reliable organization.
The target they offered me to document a report:
Macy's
President's Workplace
Big-Ticket Product
9111 Duke Blvd.
Mason Ohio, 45040
Our solution # 33559712
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