I visited a news site (http://channel4newstoday.com/indexps.html? T202id=188088&t202kw=18011) and read an article about a woman receiving 100 free bids to try and buy an HDTV for a deep discount. From the provided link I filled out a form to receive 100 free bids, I made an account and provided a credit card number logically thinking they would need credit card info if I happened to win anything.
After bidding on a few items I checked how many bids I had left and was surprised to see I had 398 bids left. How is that possible when I only signed up for 100 free bids?
I checked my credit card statement online and $149.75 had been charged from Price Shuffle, I emailed Customer Service asking for a refund. They replied with the following. You purchased a 300 bid pack in the amount of $149.75 when you registered on our site, entered your credit card information and checked the box agreeing to our terms and conditions. Please note, the charge for this bid pack is clearly stated on our payment page in addition to in our terms and conditions, which you must agree to prior to completing the purchase.
You can review the payment page and refund policy by clicking here (please note, you must be logged in):
http://www.priceshuffle.com/membership_payment.php
As a courtesy offer to our customers, we do have a winning guarantee, whereas if you use all your initial 300 bids, and do not win an item, we will credit you with a bonus 300 bids. We guarantee you will win.
We have many auctions ending soon and we ship out a variety of products daily. Our customers win brand new consistently at a savings of 70-90%!
If you have any further questions please feel free to contact us back. We strive to provide you the best service possible
I assumed I had been burned, shame on me, and preceded to try and gain something from my mistake. After bidding and watching a few auctions I noticed they were all being won by the same person, how odd? I then did a little internet searching and found several other complaints from unlucky people like me. I have emailed the Customer Service at Price Shuffle again and am hoping to get a refund.
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