I foolishly used these clowns to move from Texas to California earlier this year. They were 3 days late picking up my stuff, which was an enormous inconvenience. They never called to tell me they were going to be late either. They charged me for a mattress box, but never used one, hence my mattress arrived dirty. Stuff was damaged, broken, or just plain missing. Once they had control of my stuff, which basically puts the moving company in charge as you know, they stopped communicating with me. That was the worst part. They have thousands of dollars worth of your possessions and you can't reach them. I don't have time for a full write-up and am done wasting time on these idiots, but suffice it so say I would rather carry my furniture piece by piece to Texas by myself than ever work with Across USA again. Avoid these guys and tell your friends to do the same.
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