Usacomplaints.com » Shops, Products, Services » Complaint / Review: Conn s - Theft of paid appliances. #631079

Complaint / Review
Conn's
Theft of paid appliances

In September a relative bought three fresh appliances for my first house. I chosen a fridge, variety, and dishwasher. All three products were for sale at excellent rates. The number was the very best offer at almost half-off the standard value. It had been likewise the final one and never being changed. The revenue worker assured us my products could be secure within the back until my home was prepared (floor was still being mounted). We named a few occasions throughout the next couple weeks departing messages to retain in contact using the sales worker. We talked to him once following a household crisis on our part pressed our focus on the home back a little. He again assured us our product was good and also to contact whenever we were prepared. We began calling soon after that to setup shipping of our products. Each time we named the shop, we were informed the revenue worker was hectic, in a gathering, about the telephone, assisting another client, not in... We quit message after concept. We ultimately began requesting somebody, other people to assist us put up a shipping. We were subsequently informed we're able to just talk to our sales worker. We extended to depart messages with comprehensive details about the problem and call-back numbers. We never noticed from our sales worker, but were guaranteed by others anything was good. Lastly, in November we were informed our worker have been transferred to a different website being an assistant supervisor. We named that shop and remaining messages. Lastly somebody told my spouse on a single contact our variety was no more available. I believed these were talking about the truth that the range wasn't being produced any more, however they intended that Connis no longer had OUR variety. It'd been offered! The individual could not describe how it just happened and stated we'd to keep in touch with our sales worker. We'd to keep calling and informing them we'd consider our cash elsewhere to obtain the worker to contact us back. I subsequently discovered about the 17th our variety and dishwasher had equally been taken off our bundle and resold! That is correct people, two of my paid devices were taken from my bundle and resold without actually calling us first. Apparantly we were obtaining the run-around while these were attempting to protect tail-ends! Today all of the sales worker desired to do was provide a replacement for that two products. That might be good when the new products were of equivalent or better-quality. Sadly the alternatives are of lesser-quality compared to unique products. Every customer is buying great deal, and that I thought I'd discovered one. Should you purchase a Mercedes for that cost of the Honda you still be prepared to abandon together with your Mercedes, NOT the Honda. Well I purchased the Mercedes for that Hondais cost and today Connis is attempting to rigid me, diminish the quantity of savings my unique bundle products had produced, and deliver me house with a Honda! They all messed up. They took my products and do not be seemingly awfully worried about it. Given that they focus on fee, noone really wants to move on other peopleis feet to assist. I've since named the organization workplace along side another big equipment store to determine if another person might help. Holiday is quickly approaching and that I cannot actually prepare my children supper!


Offender: Conn's

Country: USA   State: Texas   City: San Antonio

Category: Shops, Products, Services

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