I bought an item safety arrange for two products I purchased from Radio Shack. While equally failed (headphones), I named to obtain them changed per the program. I had been informed that I'd to consider the things into my local Radio Shack in order for them to be examined. I got my product in to the Radio Shack shop within the Greenway Shopping Mall (7000 block of Greenbelt Path) in Greenbelt, Maryland. The worker, Bob, examined them and named the Support strategy office at 800 433 5502. He was to email the things towards the Support strategy and that I was to receive a voucher by e-mail within 4 - 24-hours following a mailing, that we could be ready to utilize within the shop to repurchase new headphones. This all occurred on Friday, November 12. Used to do not obtain the e-mailed voucher and named the support strategy again on Friday, November 18. Once the strategy named the Greenbelt shop, these were informed from the supervisor that she'd no remembrance of the deal. I named the support plan again on Friday, nov 19 and was informed that I'd to get hold of the store for that products and that I was accountable for making certain the things got towards the alternative strategy, despite the fact that the store today had the things and there is an archive of the phone call between your worker and also the shop. I had been informed from the broker that I'd not get my cash back until the support strategy got the following quantity of the FedEx bundle the shop used-to deliver the things back. Are you kidding me? The broker about the telephone went as far as to inform me he'd to obtain off the point with me and reply othersis calls after I recommended a conference phone with he, myself, and also the shop that I'd create instantly. Obviously, after I attempted to meeting people, he strangely slipped off the phone call on Friday. Therefore, I named the shop on Sunday and talked with Bob, the worker who managed the deal after I went in on Friday, nov 11. He explained FedEx had acquired the things on Friday, nov 15. He'd not named and provided the service-center the following number. I'd like my cash back.
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