Usacomplaints.com » Shops, Products, Services » Complaint / Review: Emergency Essentials - Did nor receive product that was paid fo. #874623

Complaint / Review
Emergency Essentials
Did nor receive product that was paid fo

Requested products online through Emergency Requirements. After fourteen days, and upon realizing that my charge card was billed for whole quantity of price, I approached organization who assured me my products have been delivered (though I never obtained a verification email that will be usually traditional for online purchases). The 3rd week had quickly contacted without any indication of my purchase. I had been subsequently advised that my bundle have been broken in-transit and was delivered for their factory the week before (however nobody bothered to make contact with me with this specific info.). The client support representative (Jordan), although apologetic, guaranteed me-she might place a hurry on my purchase also it might deliver from the following day. While asking about my purchase 4 nights later, I had been informed exactly the same tale after I first named significantly more than three months before - broken in-transit; bundle was delivered to factory. Attempting to maintain my persistence, I advised her this was her justification a couple weeks before which she'd assured my purchase was to deliver 3 days before. Next justification up - these were keeping my purchase like a few products were back-ordered (the very first time this was described; again, no email or telephone call). I expected them to stop any back-ordered products, re-credit my consideration, and instantly send the items which were allegedly prepared to ship. Again, I had been reassured this might happen from the end-of or even the following evening. I waited nearly per week to call-back after I didn't obtain my purchase or credit to my banking account. I had been informed that my purchase was delivered the prior evening via Federal Express, except this time around I requested to get a tracking number. Would not you realize it, the following number didn't occur! After I named Crisis Requirements back, this time around I had been educated that my purchase was still within the factory and prepared to ship. At this time I told them to stop my purchase. A couple of minutes later another worker in the organization named me and stated my purchase was delivered 2 nights before plus they couldn't stop the purchase at this time (she'd various reasons why the following range wouldn't function). I'm still sitting below, per month since I have put the purchase, awaiting Federal Express to reach. Whether it's not here today my next transfer would be to challenge costs with my lender. Or even for this significant problem with my purchase, I actually do discover Crisis Necessities with an variety of excellent items in a great value. But when you-can't get your purchase what great does that?


Offender: Emergency Essentials

Country: USA   State: Utah   City: Orem
Site:

Category: Shops, Products, Services

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