I had an agreement with Plastic resource group (PRG), to build a prototype for me. The first phase of his bid was for $10,050.00 and a time frame of 20 business days. He received and cashed my check for $10,050.00 on May 6. Tyler said work would begin immediately. On May 19 I sent an email asking for a status report. On June 22 I received an email saying that they hadn't started yet and would be starting work now and a revised schedule of completion of phase one on July 23. At this point the 20 days to complete the phase, as outlined in their bid had already passed. I called and emailed numerous times throughout this timeframe, and was always told "we're working on it, we want things right so we wont hurry". When I started complaining heavily I was told various dates those parts of the phase would be completed. Not one of those dates was ever met! As of today phase one has not been completed to my satisfaction and PRG has refused to correct the issue or refund the money. I have every email, agreement, and complete phone logs outlining this issue in full.
0 comments