Complaint / Review
OAN Services - United Voice Messaging
United Voice Messaging - OAN Services IncOAN Services charged by phone bill for something they say my 18 year old son ordered on the internet on MY PHONE BILL

Received phone bill, thought was high, and always check to see what my kids owe me for out-of-state calls. Found a charge from OAN Services Inc on behalf of United Voice Messaging for Xsetup of $14.95. Called 800 number and said my son ordered it on the internet (son is at college)! Said he gave them all the information mother's maiden name, e-mail address etc. Told them my son has no authorization to charge my phone and wouldn't do such a stupid thing without telling me, of which, my son has no recollection of the two page ordering form.

Told me I could get the second charge coming refunded to me after sending in a copy of the phone bill to: United Voice Messaging Attn: Accounting Dept. P.O. Box 990-165 Boston, MA 02199, but could not refund the set-up charge. No way. Will be calling Verizon to see why such a charge was billed to my home phone - internet connection is through Adelphia Cable - and my son's computer is through the college. So how can they charge my home phone?

Vicky
West Rutland, Vermont
U.S.A.