A cell phone was turned on in my name without my permission. When I called Boost Mobile customer service I was told that the phone was indeed in my name, after I told them I did not authorize this I asked them to turn it off. I was told there was nothing they could do since I did not know the PIN number for the account. Well of course I don't know it I DID NOT set up the account. I contacted the police and Boost refused to release any information regarding the account except to verify it was in my name. If this person conducts illegal activity on this phone it is in my name, the phone remains on ILLEGALLY and Boost Mobile could careless. Apparently they support illegal activity and identity theft. Who knows how many phones they have turned on without someones permission. I hope I can sue them, their customer service department also refused to give me any documentation and hung up on me.
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