We used WCW, PPC Audit, Inc for 4 years - service worked and it helped reduce click fraud on our PPC campaigns. All of a sudden the service did not work anymore. We were billed for annual subscription. They told us we did something or changed something so we started off on a wild goose chase involving IT and a number of personnel.
After months of no contact, not answering of our emails and VM's never answered - they told us it was their side that made a change and that we would have to do it their new way - there was nothing they could do. We wanted our money back. Over months, and after months of no contact, not answering of our emails and VM's never answered - they send a note saying that they have been busy, at conferences, and that they would mail a check.
After months of no contact, not answering of our emails and VM's never answered - we still have never heard back from John Carreras or anyone else that the organization.
Be forwarned - this is not a legitimate company and they will steal your money if you give them the chance. They did us!
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