I worked at this petsmart starting august in 2009. I was brought in as a petcare associate. After meeting my co-workers in petcare, i can see none of them cared or looked very pissed off at the company itself. I didn't really understand at the time. After about a month into my job, the petcare lead and one of the associates quit claiming the management here was very immature. Ever since that month, My store manager sharron Taylor would start rumors about people, lie to customers about products, talk about customers (even some of my customers that came in only to see me). She tried to put my petcare manager and me against each other by telling Cristina Davilla (my petcare manager) that i was saying she was lazy and she did nothing.
After awhile, Someone called the anonymous careline on here to tell them that Sharron was talking bad and treating her employees like crap. For some reason she thought it was me and yelled at me iun front of a few customers saying "Thanks for the careline call i really appriciate it!" retaliation like that especially from a store manager is against petsmart policy. But i let it go because im a nice guy.
In a few months i got promoted to petcare lead. I was very happy about it and did my best to do my job. I rarely got even a thank you from Cristina for trying my hardest, cleaning up the messes she left all over the place, doing a huge list she left just me to do while she was on the petsmart phone talking to one of her 6 boyfriends, or in the office talking with her fellow managers (which were all close friends).instead she would talk about me and my girlfriend (which was hired the same month as me). Cristina and the other management would tell her false things about me like "I was giving my numbers to random girls" and "i didn't care about her".
One manager there Christian Williams was always hitting on her even though he knew me and her were together. He would always say she was beautiful and what he would do to her if she wasnt with me and always asking her on dates. I did bring it up to management that he was sexually harassing her and they didn't do anything about it.
Finally Sharron left and a new store manager Ed Skoda Came in. I heard he was very fair and i was pleased. I hoped he would help me with this situation. I told him how Cristina was always saying things about me, my other co-workers, even trying to get me and my girlfriend to break up. It was an open door policy which means anything that happens behind the door in the office stays in there. He said he would take care of it.
The next day everyone knew. Which made it even worse. Cristina told my good friend and co-worker i was the one saying things about this co-worker trying to get us to fight.
Cristina would never tell the truth to my face. I would approach her about something i heard she said or did and she would totally deny it. Even though i heard it from4 or 5 co-workers she would deny it. She tried to get my girlfriend to go to a party and smoke pot with her and almost every person there. Which is another thing. Almost everyone there does drugs. Cristina and Christian talk about it and Cristina goes out drinking and one time came back to work drunk. But no one cares because the management are all close friends.
Finally, on august 26th. I was called into the office by Ed. There was a person named Dawn Olson on the phone from Loss prevention. He put her on speakerphone and sat in there with me while i answered her questions. It started out as "you've been here for over a year correct?" "you are a petcare manager correct?"
She asked "do you have any problems with your managers?" i said no because everything died down for now. Then she goes on to say i returned 3 things from my fish tank i bought on the 18th. He showed me a paper with 3 recipts on it. She said "tell me whats wrong with those 3 recipts" i returned some dead fish that day. I returned 3 neon tetras and then i returned 3 more later on. The third recipt showed i returned 6 more neons and all my other fish, which i did return my other fish but have no idea where the 6 more neons came from. I told her i don't know how 6 more got on there.
She went on to say what i did was punishable by jailtime and my "friends" as she called them could be in trouble too (meaning the person at the register and the person who wrote down the refund. She had me sign all these papers and pay the 6 dollars back saying it was my responsibility to check my recipt after (which who does? I trust the person at the register to handle my refund. And it really wasn't even her fault either). Then he handed to a paper which had lines to write down my personal experience in my own words about all this. I wasn't even offered a choice on what to write. She TOLD me what to write. I was scared of going to jail which she told me i might and i didn't want my other co-workers to get in trouble so i did it. I put i understand i stole 6 dollars worth of fish and all this about being a thief.
Then after they got what the wanted out of me they fired me. Right on the spot for 6 dollars. I was so scared about jail time i didn't realize what they did. They pressured and threatened me to put exactly what they wanted to blame it all on me. I have a feeling management told ed some fake things about me and he was just looking for a reason to let me go. Afterwards, other co-workers texted me saying they basically got a slap on the wrist about it.
I worked so hard at that company. Now they can find someone else to lie to the customers about the diseased fish petsmart gets in. There were always dead animals around and a sick room where we keep sick pets was always too hot. Sometimes there was no water in there for them or food. And we would run out of bedding so people would keep them in their feces-ridden habitats. It was the worst place ever. The management is so childish and immature. Kathy in Grooming, the petcare team minus cristina, and the cashiers do a really great job. The others not so much. Don't let them lie to you about "our fish are fine" or "they're supposed to look like that" because they're not. And i have pictures to prove it. I took pictures of the animals in the back room that have no food or water, the dirty backroom where stuff is thrown around all over, a bird that was dead on the floor because of poor circulation. And alot more.
So next time you go into Schererville petsmart and see any of their management by the names of Cristina Davilla, Missy Lindstrot, or Christian Williams. Let them know they are scumbags! And please dont apply there you will certainly regret it.
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