Bare Foot, a more expensive shoe store located in downtown State College, PA, is one of the worst retail establishments I have ever been in. I have worked in retail management for several years and would NEVER treat customers with the disrespect that is apparently common at this store.
I hadn't gone in the store for years, but decided to give it one more go because it's the only store in town that carries SPerrys. First I called to make sure they had the item in stock: it can be a pain to park in State College when Penn State classes are in full swing, and you have to pay to park. I was assured they would have what I wanted, so I head downtown. Not only did I have to approach the sales girl to wait on me after several minutes, she acted as though my asking to try shoes was a huge ordeal. The size 9 was too big, and when I asked for an 8.5, she said they didn't have them. I said, "Well, the person I spoke to on the phone said you had a bunch." She stared at me, and replied, "They didn't know what they were talking about. You should try the 8." I said that the 8 would be too small, and she persisted.
Why would a reputable shoe store sales person try to sell you a shoe that's a whole size smaller when, clearly, what you need is only a half size smaller? Do they want you to be uncomfortable? No, they want to make a sale and don't care about your comfort.
My parting words were that now that I had a better sense of what size I needed, I would be ordering them from or anyway.
I would recommend USING Bare Foot to try on what you want and getting those items on the websites I just mentioned. Not only do and have a generous return policy (Bare Foot's is RIDICULOUS—like, within 10 days or less for STORE CREDIT ONLY—NO EXCEPTIONS—EVER—I have heard horror stories about this), if you were to have a problem, you would get better customer service OVER THE PHONE!
BEWARE BARE FOOT AND ALL STORES IN SC OWNED BY THE FINES (AJ Fine, Metro, Bare Foot, Generations)!!! Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
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