Usacomplaints.com » Shops, Products, Services » Complaint / Review: Final Destination Van Lines - Total rip off! Their quote doesn t reflect the actual price, avoid, avoid, avoid!. #607219

Complaint / Review
Final Destination Van Lines
Total rip off! Their quote doesn't reflect the actual price, avoid, avoid, avoid!

I was moving from Dallas, TX to Jupiter, FL so I wentonline and asked some companies for quotes. Final Destination Van Lines gave mea quote around 900 dollars. I had one dining table, one dresser, twomattresses, 20 boxes and few more items. Nothing major, there was even no sofa. Anyway I thought the quote was reasonable so I hired this company. But mynightmare started on the pickup date. Although I bubble wrapped my mirror, TVand glass items, they didnt accept them. They told me those items needs to becrated, which would charge 115 dollars for each. I only gave the glass items Ireally wanted; I had to throw away my dresser mirror. For 115 dollars the onlything they did was to wrap and tape them with cardboard boxes. That wasridiculous. After they moved everything to the truck, they went to a weighingstation and weighed the truck. Of course it was heavier than they estimated. Their price is based on weight so they came up with even higher price for ourstuff. I am still skeptical about their weighing system. I am not sure if myfew items would really weigh 2400 lbs. Anyway, I was alone my husband wasoverseas so I didnt have any choice I paid the 60% of whatever price theyasked. But the last and worst was on the delivery date; they arrived with a huge18 wheeler and claimed that it wouldnt fit to our street. Actually, my husbandwas there and he believes the driver didnt even try hard enough. They told usthat they need to transfer the items to a smaller truck to be able to deliverand we need to pay 350 dollars extra. We were really angry. The initial quote900 dollars was a real joke actually. The real price came up to 1750 dollarswith bonus hassle and headaches they gave us. I believe any good reviews you see in this website areprobably by their own costumer service. There is no way a customer can be happywith this companys service and honesty. Beware and stay away.



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