I used Regions Van Lines for my move from Tampa FL to Scottsdale AZ without performing my due diligence and checking out the company first. Boy was I sorry. Now I will only use a reputable moving company with positve reviews online.
First the moving company arrived with only two persons to move the stuff. They basically took their time and ran over and by midnight on the first day I had to send them away to finish in the morning.
The next morning is when the real trouble started. As it turns out, the company gave me a binding quote, which in the moving business means that they can not add to the quote. However, as soon as my belongings were on the truck, the mover informed me that the quoted price would be going up from 3,400 dollars to 5,600 dollars becuase of additional space -
That is nearly double the original price. I could see paying extra for a few items not on the quote. But not double. And the fact is, a BINDING QUOTE is a binding quote period. That is why they have those. So that consumers can lock in the price without fear of additional charges.
The company also said they would have my belongings to arizona in five days, however it has now been almost two weeks, and they have not even been able to give me a specific date as to when my belongings will be delivered.
This has been the worst moving experience of my life. I have filed complaints with the department of transportation as well as the state attorney because in my opinion what this company is doing constitutes a criminal act of fraud and they should be prosecuted.
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