Since March we have had 10 service calls for our AC on our home owner warranty policy. After the third fix, they contractor deemed our AC not fixable, and the company said they would replace it. Two days later we got a call from Old Republic, and they informed us that they would try to fix it after all. Well, I write this after today's 10th service call since March 15 and today's contractor arrived one day and a half late, then when my husband went in the house to use the phone, he drove away without fixing anything. Now we are sitting on hold with the company again trying to get it fixed. They tell us how sorry they are we are having this trouble and someone will be coming out to fix it right away. (These "right aways" translate to several days each time.) (Service call number 8 resulted in a fire in the unit and put smoke in our house when our daughter was home alone.) Service call 9 the repair lasted 16 hours. We live in Florida and our daily temperatures have been in the high nineties with no AC for the better part of two weeks. All of our things and our house are in jeopardy of mold setting in soon if we don't get some resolution. At this point, it will be a miracle if it's ever fixed by this rip-off company.
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